Donna Fluss, President, DMG Consulting LLC
The past 12 months have been outstanding for the cloud-based contact center infrastructure market...
Rosetta Carrington Lue, Chief Customer Service Officer and Executive Director, City of Philadelphia
Philly311 connects citizens to city services, and makes local government more efficient. We use...
Lara Ponomareff, Practice Leader, CEB
Alice Sesay Pope, Head of Contact Center Operations & Customer Experience, First Horizon National Corporation
Hui Wu-Curtis, GM, Customer Service Operations & Strategy, Arizona Public Service - APS